📚Resources and Reference

TotalRewards Builder offers three license types, each with varying levels of functionality to meet your organization’s needs: Free Edition: Provides access to basic features such as creating a limited number of statements and previewing funct...

TotalRewards Builder offers three theme options that define the overall look, feel, and layout of the employee statement: TotalRewards Themes (PDF) TotalRewards Theme Overview (PDF) Classic: A traditional design with a Welcome Page, Su...

TotalRewards Builder offers optional modules that can be enabled to enhance the employee statement experience. Add-on modules require an additional fee. Contact your Customer Success Manager for pricing details. 401(k) Calculator: An online r...

Technical Setup covers the behind-the-scenes configuration needed to ensure smooth delivery and secure access to TotalRewards Builder. These steps are usually handled by your IT team in coordination with our Support Team and are essential before r...

This section covers the key processes you’ll use to view your statement: Activation (first-time setup) Sign-In (regular login) Password Reset (if you forget or need to change your password) Two-Factor Authentication (2FA) (security step after...

These messages appear when there’s an issue accessing the site or signing in. Review the details below to understand each error and how to resolve it. Page Not Found ❗ The page doesn’t exist or the link is incorrect. 🔷 Check the URL or na...

Safe and Reliable Ways to Upload, Share, and Manage Files 🗃️ Data Files Management Send files directly through your site: Sign in to your site Go to Administration -> Data Files Management Click Upload Data File ...

The TotalRewards Statement Playbook guides you through the entire process of implementing your TotalRewards project — from kickoff to launch. Follow these five key stages to ensure a smooth, successful rollout. *Available for Ultimate licenses o...